How to Ensure Your Website is Accessible to Everyone

Having a website serves as the primary point of contact for potential customers and provides a platform to showcase products and services. However, if your website isn’t accessible to everyone, you’re missing out on a significant customer base. Ensuring website accessibility is not only a moral imperative but also a strategic move for reaching a wider audience and maximizing your business’s potential.

Understanding Website Accessibility

Website accessibility refers to the practice of ensuring that your website is usable by individuals with disabilities. This includes people with visual, auditory, physical, speech, cognitive, and neurological disabilities. It also extends to those with temporary disabilities, such as a broken arm or temporary vision loss.

The importance of website accessibility stems from the principle of inclusivity. It guarantees that everyone, regardless of their abilities, can access and engage with your website’s content, make purchases, and interact with your business. By embracing accessibility, you create an environment that respects and values all individuals, fostering a positive user experience.

The Significance of Website Accessibility

There are several compelling reasons why website accessibility is of paramount importance.

  1. Legal Compliance: Website accessibility is not just a best practice; it is a legal requirement. The Americans with Disabilities Act (ADA) mandates that businesses make their websites accessible to people with disabilities. Failure to comply with accessibility guidelines could expose your business to legal repercussions.
  2. Expanded Customer Base: By embracing website accessibility, you unlock the potential to reach a larger customer base. It opens doors for individuals with disabilities to engage with your brand, products, and services. This inclusivity can lead to increased conversions, customer loyalty, and revenue growth.
  3. Enhanced Reputation: Creating an accessible website demonstrates your commitment to inclusivity and diversity. It showcases that you value the business of individuals with disabilities, which can significantly boost your reputation and foster customer trust. Word-of-mouth recommendations within the disability community can further amplify your brand’s positive image.
Steps to Ensure Website Accessibility
  1. Conduct a Comprehensive Accessibility Audit: Use automated tools, such as accessibility checkers or browser extensions, to scan your website for potential accessibility issues. Generate a detailed report highlighting areas that require improvement, such as missing alternative text for images, improper heading structures, or inaccessible forms. Example: Utilize tools like Lighthouse or WebAIM’s Wave to perform an accessibility audit of your website. Address issues like unlabeled form fields, inconsistent heading hierarchies, or lack of keyboard navigation.
  2. Prioritize Accessibility in Design and Development: Incorporate accessibility best practices from the initial stages of website design and development. Ensure proper HTML semantics, including the use of appropriate heading tags, semantic markup, and ARIA (Accessible Rich Internet Applications) attributes. Example: Use semantic HTML5 tags like <nav>, <article>, and <section> to structure your web pages. Add ARIA attributes, such as aria-label or aria-labelledby, to enhance the accessibility of interactive elements like buttons or dropdown menus.
  3. Implement Keyboard Accessibility: Ensure that all functionality and interactive elements can be accessed and operated using a keyboard alone. Avoid relying solely on mouse-based interactions to ensure compatibility with assistive technologies and users with mobility impairments. Example: Test your website’s keyboard accessibility by navigating through your website using the Tab key. Ensure that all links, buttons, and form fields are reachable and operable using the keyboard alone.
  4. Provide Descriptive Alternative Text (Alt Text): Include alternative text (alt text) for all images, describing their content or function. Write concise and descriptive alt text that provides meaningful information to users who are visually impaired or rely on screen readers. Example: Instead of using vague alt text like “image001.jpg,” provide descriptive alt text like “A person using a smartphone to browse a website on a sunny day.”
  5. Create Captions and Transcripts for Multimedia Content: Add captions or transcripts for videos and audio content to ensure accessibility for users with hearing impairments. Example: Include captions for videos to make the content accessible to individuals with hearing difficulties. Provide transcripts for podcasts or audio files, allowing users to read the content if they cannot listen.

By following these steps, you can improve the accessibility of your website, making it inclusive and accessible to a wider range of users, regardless of their abilities or disabilities.

Common Website Accessibility Features

In addition to the essential steps mentioned earlier, there are several common website accessibility features you can implement to further enhance the inclusivity of your website:

  1. Keyboard Navigation: Ensure that all website elements can be accessed and interacted with using a keyboard alone. This is crucial for individuals who rely on keyboard navigation due to mobility or dexterity impairments.
  2. Alternative Text for Images: Provide descriptive alternative text (alt text) for images on your website. Alt text helps individuals with visual impairments understand the content of the images through screen readers or other assistive technologies.
  3. Captions and Transcripts: Include captions for videos and provide transcripts for audio content. This benefits individuals with hearing impairments who may rely on visual or written content to comprehend multimedia elements.
  4. Clear and Consistent Navigation: Design a clear and consistent website navigation structure that makes it easy for users to locate and access different sections or pages of your website. This benefits all users, including those with cognitive disabilities or screen reader users.
  5. Text Resizing and Responsive Design: Allow users to resize text on your website to suit their preferences. Implement responsive design techniques to ensure that your website adapts and remains functional across different screen sizes and devices.
Promoting Website Accessibility
  1. Educate Your Team: Raise awareness among your team members about the importance of website accessibility. Encourage them to embrace accessibility principles during the design, development, and content creation processes.
  2. Provide Accessibility Documentation: Offer accessible documentation or guidelines to assist content creators, developers, and designers in implementing accessibility features effectively.
  3. Conduct Regular Audits: Regularly audit your website for accessibility compliance. Use automated testing tools, manual testing, and involve individuals with disabilities in the evaluation process to identify and address any accessibility issues.
  4. Seek User Feedback: Encourage users, including those with disabilities, to provide feedback on the accessibility of your website. This can help you gain valuable insights and identify areas for improvement.
  5. Collaborate with Accessibility Experts: Consider working with accessibility consultants or experts who can provide guidance, conduct audits, and help you stay up-to-date with accessibility best practices.
  6. Stay Informed: Keep yourself informed about advancements in web accessibility standards and guidelines. Attend conferences, webinars, or workshops related to accessibility to expand your knowledge and network with other accessibility advocates.
Website Accessibility 1-Month Sample Plan 

Here’s a one-month website accessibility plan presented:

Week 1Conduct a website accessibility audit using automated tools. Identify any major accessibility issues that need immediate attention.
Week 2Review the website content and update it to ensure clarity and simplicity. Use plain language and avoid jargon that may hinder understanding for users with cognitive disabilities.
Week 3Enhance the website’s visual accessibility. Improve color contrast, ensure resizable text, and implement alt text for images. Test the website’s compatibility with assistive technologies and screen readers.
Week 4Conduct user testing with individuals who have disabilities. Gather feedback on their experience, identify usability issues, and make necessary adjustments to improve accessibility. Additionally, develop an accessibility policy statement and publish it on your website.

Throughout the month, it’s important to continuously educate yourself and your team about website accessibility best practices. Stay informed about the latest updates in accessibility guidelines and seek professional assistance if needed. Remember, website accessibility is an ongoing commitment that requires regular monitoring and improvement to ensure an inclusive digital experience for all users.

Ways A Website Designer Can Help With Website Accessibility 

A website designer plays a crucial role in ensuring website accessibility. Here are some ways a website designer can help with website accessibility:

  1. Knowledge of Accessibility Guidelines: A website designer should have a solid understanding of accessibility guidelines, such as the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C). They should be familiar with the principles, success criteria, and techniques outlined in the guidelines.
  2. Inclusive Design Practices: A website designer can implement inclusive design practices from the start. This involves considering accessibility from the initial planning and design stages, rather than treating it as an afterthought. By incorporating accessibility considerations into the design process, designers can create websites that are accessible to a broader audience.
  3. Designing for User Experience: A website designer should prioritize user experience for all users, including those with disabilities. They can create intuitive and user-friendly interfaces that are easy to navigate, understand, and interact with. This may involve using clear and consistent design elements, providing visual cues, and ensuring proper color contrast for readability.
  4. Responsive and Mobile-Friendly Design: A website designer can ensure that the website is responsive and mobile-friendly. This means designing websites that adapt to different screen sizes and devices, making them accessible to users who rely on mobile devices or assistive technologies. Responsive design ensures that content is presented in a user-friendly and accessible manner across various devices.
  5. Optimizing Content Structure: A website designer can structure the website’s content in a logical and hierarchical manner. This includes using proper heading tags (H1, H2, etc.) to organize content, creating descriptive labels for form fields, and using semantic HTML to provide context to assistive technologies.
  6. Alt Text for Images: Website designers can ensure that all images on the website have descriptive alternative text (alt text). Alt text provides a textual description of the image, allowing users with visual impairments or those using screen readers to understand the content. Designers can work with content creators or provide guidelines on writing concise and informative alt text.
  7. Testing and Evaluation: Designers can collaborate with accessibility experts or conduct usability testing with individuals who have disabilities. By gathering feedback and insights from users with diverse abilities, designers can identify potential accessibility barriers and make necessary improvements to enhance accessibility.
  8. Staying Updated: Website designers should stay updated with the latest trends, techniques, and technologies related to website accessibility. This includes staying informed about new accessibility guidelines, best practices, and assistive technologies. Continual learning and professional development can help designers stay at the forefront of accessibility requirements and deliver inclusive web experiences.

By working closely with website developers, content creators, and accessibility experts, website designers can contribute significantly to ensuring that websites are accessible to all users, regardless of their abilities or disabilities.


Here are some frequently asked questions (FAQs) about website accessibility:

Q: What is the Americans with Disabilities Act (ADA) and how does it relate to website accessibility?
A: The ADA is a U.S. law that prohibits discrimination against individuals with disabilities. In recent years, courts have interpreted the ADA to include websites as places of public accommodation. As a result, businesses are required to make their websites accessible to individuals with disabilities.

Q: What are the consequences of not making my website accessible?
A: If your website is not accessible and does not comply with accessibility guidelines, you may face legal consequences, including lawsuits and financial penalties. Moreover, by not being accessible, you risk alienating a significant portion of potential customers and damaging your brand’s reputation.

Q: Can I use automated tools to ensure website accessibility?
A: Automated tools can be helpful in identifying some accessibility issues, but they are not foolproof. They can provide insights and highlight potential problems, but manual testing and expert evaluation are also necessary to ensure comprehensive accessibility compliance.

Q: How can I involve individuals with disabilities in testing my website for accessibility?
A: Reach out to disability advocacy organizations or online communities and request their participation in user testing sessions. Provide them with clear instructions and ask for their feedback on the usability and accessibility of your website.

Q: Are there specific guidelines I should follow for website accessibility?
A: The Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C) are widely recognized as the industry standard for web accessibility. Following WCAG guidelines, particularly WCAG 2.1, can help you ensure that your website is accessible to individuals with disabilities.

Q: Can website accessibility benefit users without disabilities?
A: Yes, website accessibility benefits all users. An accessible website typically offers better usability, improved navigation, and clearer content presentation. It also takes into account factors such as responsive design and text readability, enhancing the overall user experience.

Q: Is website accessibility only about visual impairments?
A: No, website accessibility covers a wide range of disabilities, including visual, auditory, physical, cognitive, and neurological impairments. It also considers temporary disabilities, such as a broken arm or temporary vision loss. Accessibility aims to make your website usable by all individuals, regardless of their abilities or disabilities.

Q: Can third-party plugins and integrations affect website accessibility?
A: Yes, third-party plugins, widgets, or integrations can impact website accessibility. It’s important to ensure that any external components you use on your website, such as video players or form builders, are also accessible or offer accessible alternatives.

Q: Is website accessibility a one-time task or an ongoing effort?
A: Website accessibility is an ongoing effort. It requires continuous monitoring, updates, and improvements to ensure compliance with changing accessibility guidelines and standards. Regular audits, user feedback, and staying informed about the latest developments in web accessibility are essential to maintaining an accessible website.

Remember, while these FAQs provide general information, it’s important to consult with accessibility experts or legal professionals to address specific concerns related to your website and your legal obligations in your jurisdiction.


Making sure your website is accessible to everyone is essential for success. By following the tips outlined in this article, you can ensure your website is accessible and open up your business to a larger customer base. If you need help making sure your website is accessible, contact AS6 Digital Agency for assistance.


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About Amoi Blake-Amaro

Media graduate with a concentration in advertising from Oral Roberts University. Having worked with a diverse range of clients, from entertainment to e-commerce, coaching to health, I've learned the importance of creating custom solutions that reflect each client's unique brand and effectively communicate their message to their target audience.
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